Return Policy
Return Policy
We accept returns for unopened and used items within 30 days of delivery. To be eligible for a return, your item must:
- Be in the same condition that you received it
- Be sealed in its original packaging (for vinyl records)
- Include receipt or proof of purchase
If 30 days have passed since your purchase, unfortunately we can't offer a refund or exchange.
To start a return, email us at rmfnofficial@gmail.com with your order number and reason for return. We'll send you nest steps.
Damaged or Defective Items
If your record arrives damaged or warped, or your order includes wrong or missing item(s), contact us within 7 days of delivery. Please include photos of the packaging and product so we can make it right quickly - typically we'll send a replacement or refund the purchase.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same title, email us at rmfnofficial@gmail.com
Refunds
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be processed to your original payment metho within 5-10 business days. Please note that shipping costs are non-refundable, and you'll be responsible for return shipping unless the issue was our mistake (wrong or defective item).
Non-Returnable items
Certain items cannot be returned:
- Opened vinyl records
- Gift cards
- Limited-edition or pre-ordered items (unless defective)
Return Shipping Address
RMFN Vinyl
57 Pine St. Bogota, NJ 07603