Shipping policy
Processing Time
Orders are typically processed and shipped within 2-4 business days after payment is received. You'll receive an email with tracking information as soon as your order ships.
Shipping Rates
Shipping costs are automatically calculated at checkout based on your location and order size.
We proudly ship worldwide
- USPS Media Mail: 3-7 business days - $6.99 flat rate
- Free US Shipping: on orders over $60 (before tax)
- USPS Priority Mail: 2-3 business days - $11.99 flat rate
- International Shipping: delivery times vary by destination and carrier, usually 7-21 business days - $35 flat rate, $45 Australia / New Zealand
Packaging
All vinyl records are shipped in sturdy, protective mailers designed to prevent corner damage, seam splits, and warping. We take extra care with limited-edition and collector's releases to ensure safe delivery.
Order Tracking
You'll receive a shipping confirmation email with a tracking number once your order leaves our warehouse. Tracking updates may take 24-48 hours to appear depending on the carrier.
Customs, Duties & Taxes (International Orders)
International customers are responsible for any customs fees, import duties, or taxes that may apply in their country. Unfortunately, we can’t predict or control these charges.
Lost or Damaged Packages
If your package arrives damaged or hasn’t arrived within the estimated time, contact us at rmfnofficial@gmail.com within 7 days of the expected delivery date. Please include your order number and photos if applicable so we can resolve it quickly — typically by sending a replacement or refund.
Questions
For any shipping-related questions or special requests, email rmfnofficial@gmail.com — we’ll get back to you within 24 hours.